Shipping and Returns Policy
Shipping Information
Your orders will be shipped within 3-5 business days after payment confirmation. Delivery time may vary depending on the delivery address and the workload of the shipping company. You will be notified when your order is shipped.
Return policy
Customer satisfaction is important to us. Therefore, you can return the products you purchased from ardenya.com within 15 days from the date of delivery.
Return Conditions:
The package of the product to be returned must be unopened, unused and undamaged.
The product must be sent to us in its original packaging and complete.
Once your return requests are approved, shipping information will be sent to you.
Since the products that fall into the category of decoration products are delicate products, returns are not accepted for damaged or opened products.
You can contact us for more information about returns:
📧 info@ardenya.com